Shipping
Where do you deliver, and what’s the cost?
We ship with tracking straight to your door:
🇨🇭 Switzerland
- Shipping Cost: 3.90 CHF
- Delivery Time: 1-2 business days
- Free Shipping: from 39 CHF
🇩🇪 Germany
- Shipping Cost: 5.90 €
- Delivery Time: 1-2 business days
- Free Shipping: from 39 €
🇦🇹 Austria
- Shipping Cost: 5.90 €
- Delivery Time: 1-2 business days
- Free Shipping: from 39 €
🇪🇺 Zone 1 EU
- Shipping Cost: 7.90 €
- Delivery Time: 2-5 business days
- Free Shipping: from 49 €
- Countries: Belgium, Czech Republic, Denmark, France, Hungary, Italy, Luxembourg, Netherlands, Poland, Slovakia, Slovenia, Spain (Mainland), Sweden.
🇪🇺 Zone 2 EU
- Shipping Cost: 8.90 €
- Delivery Time: 3-6 business days
- Free Shipping: from 59 €
- Countries: Bulgaria, Croatia, Estonia, Finland, Greece, Iceland, Ireland, Latvia, Lithuania, Portugal, Romania.
🌐 Zone 1 International
- Shipping Cost: 10.90 USD
- Delivery Time: 4-7 business days
- Free Shipping: from 79 USD
- Countries: Andorra, United Kingdom, Monaco, San Marino.
🌐 Zone 2 International
- Shipping Cost: 16.90 USD
- Delivery Time: 5-10 business days
- Free Shipping: from 89 USD
- Countries: Albania, Australia, Belarus, Bosnia and Herzegovina, Brazil, Canada, Kosovo, Mexico, Moldova, Montenegro, New Zealand, North Macedonia, Norway, Serbia, South Africa, Turkey, Ukraine, United States, United Arab Emirates.
Do you offer free shipping?
Yes!
🇨🇭 Switzerland
- Shipping Cost: 3.90 CHF
- Delivery Time: 1-2 business days
- Free Shipping: from 39 CHF
🇩🇪 Germany
- Shipping Cost: 5.90 €
- Delivery Time: 1-2 business days
- Free Shipping: from 39 €
🇦🇹 Austria
- Shipping Cost: 5.90 €
- Delivery Time: 1-2 business days
- Free Shipping: from 39 €
🇪🇺 Zone 1 EU
- Shipping Cost: 7.90 €
- Delivery Time: 2-5 business days
- Free Shipping: from 49 €
- Countries: Belgium, Czech Republic, Denmark, France, Hungary, Italy, Luxembourg, Netherlands, Poland, Slovakia, Slovenia, Spain (Mainland), Sweden.
🇪🇺 Zone 2 EU
- Shipping Cost: 8.90 €
- Delivery Time: 3-6 business days
- Free Shipping: from 59 €
- Countries: Bulgaria, Croatia, Estonia, Finland, Greece, Iceland, Ireland, Latvia, Lithuania, Portugal, Romania.
🌐 Zone 1 International
- Shipping Cost: 10.90 USD
- Delivery Time: 4-7 business days
- Free Shipping: from 79 USD
- Countries: Andorra, United Kingdom, Monaco, San Marino.
🌐 Zone 2 International
- Shipping Cost: 16.90 USD
- Delivery Time: 5-10 business days
- Free Shipping: from 89 USD
- Countries: Albania, Australia, Belarus, Bosnia and Herzegovina, Brazil, Canada, Kosovo, Mexico, Moldova, Montenegro, New Zealand, North Macedonia, Norway, Serbia, South Africa, Turkey, Ukraine, United States, United Arab Emirates.
What’s your customs/duty policy?
Customs/duty fees can pop up when goods cross borders, depending on local laws. If you’re in the EU (including Switzerland, Germany, and Austria), you won’t see these charges.
All Outside Switzerland and EU:You might be responsible. We can’t predict or cover those fees, so check your local customs office if you’re unsure.
My delivery’s is missed—what now?
You’ll get an email when your order ships. Sometimes, postal carriers have delays out of our control. Small envelopes don’t always update at every transit step, so the tracking might only update upon delivery.If you’re still worried, email us.
How do I update my shipping address?
If we haven’t processed your order yet:
Email help@tattup.shop with:
- Your order number
- Your email address
- Your new shipping address
If it’s already in processing:
We can’t make changes once it’s at that stage—sorry!
What’s my order status, and how do I track it?
Check your inbox for a shipping confirmation that includes a tracking number. Click that link to watch it travel!
Alternative: Go to our Tracking Section and search for your parcel!
My tracking link isn’t working
Once you’ve got a confirmation, your package is on the move. Because we ship in smaller envelopes, the tracking may be limited, but don’t worry—it’s en route.
Lost in the mail—help!
Contact us at help@tattup.shop, and we’ll investigate. Sometimes packages do go astray; we’ll do everything we can to fix it.
Lost in the mail—help!
Contact us at help@tattup.shop, and we’ll investigate. Sometimes packages do go astray; we’ll do everything we can to fix it.
Tracking says “delivered” but I don’t see it
Occasionally, carriers mark items delivered before they actually arrive. Give it 2–3 business days—most of the time, it shows up within that window.Otherwise, email us at help@tattup.shop.
My package was returned to sender. Now what?
That’s definitely a bummer. Often it happens due to a wrong address or a missed pickup notice. If your tracking says “Returned To Sender,” drop us a line at help@tattup.com, and we’ll work on a solution.
How does Tattup stay eco-friendly with shipping?
From day one, we’ve been all about sustainable vibes. We keep packaging minimal and 100% plastic-free, so you don’t get bulky inserts or useless waste. Our printing uses water-based, chemical-free inks, which are fully recyclable. Plus, our shipping materials come from recycled sources. Even the shipping boxes have an FSC Mix label, while the tattoo packaging itself is exclusively recycled paper.We’re committed to keeping it green (and good-looking).
